Returns & Exchanges
At Bananhot, we want you to be completely satisfied with your purchase. If your swimwear doesn't fit perfectly, you can return or exchange eligible items within 14 days of delivery provided they are in original condition with all tags and hygiene liners intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items in their original packaging, ensuring that all brand tags and protective hygiene stickers remain attached.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
- 4.Quality Check & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.
